SHIPPING AND RETURNS
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Order preparation
All products are made to order, it takes us 1-3 business days to prepare your order.
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Order delivery
In Lithuania: 1-3 business days, we send parcels via Omniva parcel machine
In Europe: 10-12 business days, we send parcels via Lithuanian Post
Outside Europe: 15-25 business days, we send parcels via Lithuanian Post
Buyers are responsible for all customs fees. We are also not responsible for delayed shipments due to customs delays.
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Order return
If you would like to return your purchased item, simply send us an email at info@mysunnyone.com. Please include your order number and reason for return. We will gladly accept unworn, unwashed or otherwise unaltered items with original tags attached. Please note that all final sale items with a -50% discount are non-refundable and non-exchangeable. In order to receive a full refund, the item must be returned within 14 days of receiving the item.
Custom clothing orders are non-refundable.
The buyer is responsible for shipping costs when returning the order.
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Individual order
By choosing this service, you can create a unique garment that will be one-of-a-kind and one-of-a-kind.
Perfect fit: The garment will be tailored to your desired length. We can shorten or lengthen your chosen pants, shorts or dress.
Unique design: You will be able to choose any pattern you like and customize it to your needs.
Wide selection of colors: You can choose the color you like best from a wide range of colors.
Important to know:
Custom orders are non-refundable. This is because each garment is custom made and unique. Therefore, it is very important to carefully consider your choice and be sure that you want exactly the garment.